Career Opportunities >> Manager of Domestic Services
Manager of Domestic Services
Summary
Title:Manager of Domestic Services
ID:1038
Location:Grand Rapids, MI
Department:Private Household
Description

We recruit only the best and take pride in providing the highest level of service to our clients. Our employees contribute value in a team-based environment, with opportunities for professional growth and fulfillment.

The Manager of Domestic Services will be an integral part of a dedicated and highly skilled team, responsible for providing outstanding customized service to our clients. The individual in this role will be responsible for supervising, training, and developing team members at a professional level.  Providing cleaning and interior maintenance and exemplary hospitality service.

Duties & Responsibilities:

Leadership

  • Effectively lead the interior team.
  • Coach and train Housekeepers on proper cleaning, etiquette, serving, laundry, and other responsibilities.
  • Coach and collaborate with Chef.
  • Act as primary point of contact regarding interior operations.
  • Plan, execute, and report seasonal cleaning and interior projects.

Cleaning

  • Assist with cleaning, vacuuming, dusting. 
  • Laundry, iron, fold, and put away clothing and linens.
  • Assist with interior window and screen cleaning.
  • Scrub and polish floors.
  • Clean and organizational projects.
  • Inventory and restock household supplies.

Service

  • Lead execution of special events/dinner parties.

Other

  • Assist with crucial duties of other staff if they are unavailable.
  • Complete other projects as assigned.

Requirements

  • Housekeeping and/or yacht industry experience required.
  • Excellent knowledge of household table etiquette, service, and entertaining protocol.
  • Flexible availability for scheduling.
  • Occasional regional travel may be required.

Essential Physical Demands

  • Ability to work at a physically demanding pace.
  • Ability to lift thirty (30) pounds to a maximum height of six (6) feet.
  • Ability to remain standing for lengthy periods of time; climb steps and stairs; stoop, bend, and kneel.
  • Ability to stand on small step stool to accomplish cleaning tasks.
  • Ability to push/pull vacuum cleaner and operate household maintenance equipment for lengthy periods of time.
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